As Mayer & Steinberg’s Receptionist, Susan Figgs is often the first person clients speak with and an important connection to the agency’s team. Since joining Mayer & Steinberg in 2025, she has helped clients reach the right professionals, find answers and receive the assistance they need. She also supports colleagues across the agency, bringing kindness, clarity and organization to everything she does.

Susan believes excellent service begins with making people feel welcome, heard and valued. She appreciates Mayer & Steinberg’s friendly, close-knit culture and describes the agency as an amazing place to work. Outside the office, Susan enjoys reading, swimming, camping, fishing, attending Broadway shows and traveling.